Support

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Activity overview

Latest activity by Support
  • Support created an article,

    How to contact Sync.ME regarding business development or press inquiry?

    For business development or press inquiries, please contact ken@sync.me.

  • Support created an article,

    How to remove my phone number from Sync.ME?

    Sync.ME is a community-based phonebook made up of publicly available information and Sync.ME users’ data. Our app ensures that users have the most relevant and current information about their phone...

  • Support created an article,

    How to delete a contact from my address book?

    If you would like to delete one or more contacts follow the instructions below: Press and hold on a contact you would like to delete.                  2. Tap on a “Delete icon”.       3. Confirm ...

  • Support created an article,

    How to filter calls in the call log?

    To view your call log in Sync.ME and learn more about who called you please follow the instructions below: Go to the “Calls” tab.        Tap the Filter icon.      A menu will open with the ...

  • Support created an article,

    What are the different settings for Contact Sync?

    To set your Contact Sync settings please follow the instructions below: Go to the hamburger menu on the top left-hand side . Tap on “Settings” > “Contact Sync”.             Auto Sync Auto Sync Fr...

  • Support created an article,

    How to remove a phone number from the Block List?

    To remove a phone number from your Block List please follow the instructions below:       1. Go to the Spam tab.       2. Tap on Block List to view all the numbers you've blocked.              3. T...

  • Support created an article,

    How to add phone numbers to the Block List?

    To add a phone number to the Block List please follow the instructions below:       1. Go to the “Spam” tab.       2. Tap on the “Block List”.                  3. Tap on the Plus button.       4. Y...

  • Support created an article,

    How to block Top Spammers and Private Numbers?

    As default Sync.ME  will warn you of spammers but will not block them automatically. You can automatically block Top Spammers by following these steps below: Go to the “Spam” tab on the lower righ...

  • Support created an article,

    Background Sync is turned on but there are no updates

    After getting the Premium subscription we recommended you to check the following device settings to see if the Background Sync is enabled:    Check if Background sync is enabled for Sync.ME: Dev...

  • Support created an article,

    How to import a backup file?

    After creating a backup file of your contacts, you can import the contacts from this file at any time.   For importing a backup file of your contacts follow the steps below: Open the email contai...